M11

Stenography & Secretarial Practice, Use of Office Automation equipment, Office Management & its functions
Year / Semester: 
1st Semester
Objective: 

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Credits: 
4

MH24 – STENOGRAPHY & SECRETARIAL PRACTICE

Stenography – Hindi/English
Advanced Stenography – Using Rishi/Pitman shorthand
Secretarial Practice - I
Qualification, Quality & duties of Private Secretary
Handling Mail
Postal Services
Maintenance of Records
Secretarial Practice – II
Knowledge of Organizational Structure of an Organization
Noting rafting
Meetings & Appointments
Travel Arrangements
Practical (Shorthand writing, transcription, typing, etc)
Shorthand Speed
Transcription Speed
Typing Speed using MS Word
Typing Speed using MS Excel (Tabulation, Calculation, Use of formulas)

MH 25 – USE OF OFFICE AUTOMATION EQUIPMENTS

Office automation equipments

Use of Equipments
Use of Telephone, Intercom & Other communication instruments
Use of Photocopier
E-Mailing
Computer
Projector
Interactive boards
Visualiser
Preliminary troubleshooting of various office automation equipments

MH 26 - OFFICE MANAGEMENT & ITS FUNCTIONS

Office Management
The office & its functions
Office Management & Office Manager
Office Organization
Delegation of Authority and Departmentation
Office System & Routines
Office Environment
Office Furniture, Equipments & machine (Handling of EPABX, FAX, Photocopier, Multifunctional Printers, etc.)
Office Stationery
Pre design forms, letters, orders, etc
Communication
Office Correspondence & Mail
Office Supervision, Standardization & work measurement
Office Cost Saving
Office manual & audit
Statistical Data & Business Reports
Office Personnel matters

Suggested Readings: 

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